Return & Refund Policy
At House of Cords, we take great care in ensuring every piece meets our quality standards before it reaches you.
Returns
We currently do not accept returns for:
• Change of mind
• Personal style preferences
• Color preferences
• Incorrect size selection by the customer
• Delayed deliveries caused by courier partners
Please review the product details, size guide, and images carefully before placing your order.
Damaged, Defective, or Incorrect Items
If you receive a product that is:
• Damaged during transit
• Defective or faulty
• Different from the item ordered
Please contact us within 48 hours of delivery with:
• Your order number
• Clear photographs of the product and packaging
Our team will review the request and provide a suitable resolution.
Refund Eligibility
Refunds are only applicable when:
• A damaged or defective item is verified and a replacement is unavailable
• An incorrect item was delivered and a replacement cannot be arranged
• House of Cords is unable to fulfill your order
Refunds will not be issued for size-related concerns, personal preferences, or change-of-mind purchases.
Refund Processing
Once approved, refunds will be processed to the original payment method within 5–7 business days.
Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.
Contact Us
For any return or refund-related assistance, please contact:
Email: business@houseofcords.com
Phone: +91 75056 96522
Thank you for choosing House of Cords.